Resume
Profile
Experienced professional with 6+ years of web planning, development, and administrative experience. Thorough knowledge and proven execution of high quality Internet and Intranet systems technology and web design.
Technical Expertise
Software applications, operating systems, and languages, including: HTML, Microsoft Office, JavaScript, XML, mySQL/SQL, PHP
Operating Systems: Linux (SUSE, Fedora 11), Microsoft Operating System (98/2000/XP/7)
Programming Languages: XHTML/DHTML/HTML; XML, JavaScript, CSS, SQL/mySQL, PHP, MSSQL Server
PC Software: Macromedia Dreamweaver, Norton Ghost, Microsoft Office
Professional Experience
Programmer Analyst
10/07 through 03/10 Teleformix, Itasca, IL
- Provide desktop support to HSBC staff
- Create and edit SQL Store Procedures in Informix for GUI interface for Call Centers
- Work with JavaScript Dao system of GUI interface for Call Centers
Systems Support Technician
11/05 through 10/07; HSBC NA, Prospect Heights, IL
- Provide desktop support to HSBC staff
- Design and created inventory database with GUI interface for support of multi-site hardware inventory
- Maintain and manage inventory data for multiple HSBC locations
- Create back end architecture for an asset tracking system using SQL Server 2005 to be used by all HSBC North American locations
- Track and analyze data of licensed software deployed within HSBC
Independent Contractor
9/04 through 11/05; HSBC; North America, Wood Dale, IL & Prospect Heights, IL
- Met with stakeholders to determine needs, use, and scope of projects
- Offered tech solutions to meet user needs and requirements
- Provided transition to incoming replacement
- Edited Consumer Lending documents to comply with HSBC rebranding, including all Word documents; online courses, and other materials
- Converted library of hard copy training materials into electronic versions for easy access for Consumer Lending training departments
- Created formatting and documentation for Consumer Lending loan officer compliance testing (185 separate tests) on Learning Management System
- Developed Excel spreadsheets including custom functions, data bridges to Access database and pivot tables to perform data analysis for newly formed measurement department
- Created Marketing templates for use by Consumer Lending Marketing group for Consumer Lending intranet
Additional Qualifications & Ongoing Development
Manager and Developer
09/09 through Present; 3erinyes.com
- Managing an international volunteer team of developers, customer service specialists, and writers
- In charge of the dedicated server we use as our web host.
- The site includes Facebook applications, php and mysql programs, and a Facebook fan page.
- o The fan page includes game guides written by me and other players.
- o The fan page currently has over 8,000 fans and is still growing.
Independent Contractor/ Tech
2002 - 2004
- Taught college level PowerPoint and personal computer use to immigrant students
- Performed internet research on branding, and created marketing database for REIT client
- Designed and built website for hobby gamers group using HTML and CGI - site included enrollment form, response form, and event calendar
- Designed a website for Association of Information Technology Professionals – student chapter; Horry Georgetown Technical College
- Designed and created unpublished website for video arcade on-line games
- Created and published website for personal use as contractor and for job search
Retail Associate/Food Service/Volunteer Fire Service Rescue Diver/College Student
1997 - 2002 Medieval Times, Blockbuster Video, Black Market Minerals, Barnes & Noble, and Myrtle Beach, SC while attending college
Education/Professional Certifications
2004-2005 Microsoft Office – Expert : Word; PowerPoint; Access; Excel
2004 Horry Georgetown Technical College; Conway, SC - Computer Applications
2001 Coastal Carolina University; Conway, SC - B.S. in Marine Science